How Our Service Is Different?

EMS is unique because we have users and family members providing input into the development of our services, so they can ensure we are responding to the needs of the clients we serve. This therefore means that individuals meet regularly to talk about their experiences and family members are provided with the opportunity to meet, share their skillset and their knowledge base with one another, whilst helping the user with their rehabilitation. This support is available to anyone who is going through a similar experience and we will endeavour to offer the support you need or signpost you to other services. Having both the client and their family providing us with regular feedback and ideas helps us to improve our service and tailor our care around the individual.

EMS offers a co-ordinated approach to providing the individual with the care they need. The case manager’s role is to collate relevant information from the client, their family, medical records/ professionals, housing providers and school records, in order to provide a complete and detailed Initial Needs Assessment; this will also list detailed costings of care providers and services.

The staff who work here at EMS are constantly updating their skillset and knowledge base; many continue to work within statutory services, which provides a unique position at the forefront of research and best practice. The team is regularly updated on current legislation that governs their individual practice in health and social care.

Why use EMS?

The people who work with and alongside of EMS are highly skilled in the rehabilitation field; we only work with providers who are regulated by the CQC, or have a professional status and indemnity insurance. All the support staff we use to provide our rehabilitation care packages are regulated by the CQC and have knowledge and skills in neurological disorders. A detailed list of providers is contained in the service provision.